Shipping & Returns

Shipping Domestic

Please allow 2-3 for your item to be prepared. Unfortunately I am unable to ship at this time. I am currently looking for a new shipping company after having bad experience with USPS. Local pick up or delivery only. If you insist on shipping I can not take responsibility for damage.

Shipping International

If you are interested on purchasing a product please contact us directly, we will give you a quote.

Returns

RETURN POLICY

Last updated 10/02/19

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Novis Mortem

Attn: Returns

607 E Boulder St

Colorado Springs, Co 80903

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3-5 business days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

novismortemshop@gmail.com